FetchKids Knowledge Base

How to Send Broadcast Messages to Parents

How to Send Broadcast Messages to Parents Organizations may send messages to parents and authorized adults from the Broadcast tab in FetchKids. Messages may be sent to all parents or a subset based on grade or after-school class.  Organizations may also customize the welcome screen which is shown to parents after login. The welcome screen […]

How to Set Up Joint Custody

How to Set Up Joint Custody For parents that are divorced and are picking up children based on a joint custody schedule, two pickup teams may be set up in FetchKids. If parents are together or divorced but they want to be on the same pickup team, then it’s not required to use joint custody. […]

Collect Signatures for Drop Offs and Pickups

Collect Signatures for Drop Offs and Pickups You may collect signatures from Parents and Authorized Adults for Drop offs and Pickups. When this feature is on, the School User taps on “Confirm” to complete a Drop off or Pickup. A Signature box opens in the Parent mobile app and after the Parent signs and taps […]

Adding a Student and Primary Parent to FetchKids

Adding a Student and Primary Parent to FetchKids For most organizations, FetchKids student data is populated programmatically during set up, however, you may add students and primary parents manually by following these steps.